Your browsing data stays yours.

This Privacy Policy explains how Rabbit Labs (“we”, “us”) handles information in connection with the rabbitlabs.app website and the software we distribute, including the Rabbit Ad Blocker and Rabbit Smart Tab browser extensions (together, the “Services”).

Our extensions and our website are governed by different practices, and this policy distinguishes between them throughout. Where a section applies to only one, it says so. Filebender, our file converter, has its own privacy policy, as the Filebender section below explains.

Our extensions do not collect, store, process, or transmit any of the following to us or to any third party:

• Browsing history, visited URLs, page content, or search queries
• IP addresses, device identifiers, or advertising identifiers
• Usage statistics, behavioural analytics, or crash telemetry
• Names, email addresses, or any other personally identifiable information

Ad blocking, tracker detection, filter matching, and Smart Tab’s tab grouping are all performed on your device. Our extensions have no user accounts, and there is no backend that receives your browsing activity.

Two clarifications. Rabbit Smart Tab has to read the titles and addresses of your open tabs in order to group and suspend them. That reading happens inside your browser and the result stays there. Those titles and addresses are never transmitted to us, never written to a server, and never shared with a third party.

Rabbit Ad Blocker is never given the addresses of the individual requests a page makes: those are matched by the browser itself, against a rule file that ships inside the extension. It does read the hostname of the page you are on, because the elements to hide differ from site to site and because pausing the extension has to be remembered per site. That hostname is used on your device and goes nowhere else.

To function, our extensions store a small amount of data in your browser’s local extension storage:

• Rabbit Ad Blocker: whether blocking is switched on, the hostnames of any sites you have paused it on, and counts of what it blocked, both for the current tab and in total. Its filter lists are not stored here: they are compiled into the extension package when a new version is built, and the extension never downloads them.
• Rabbit Smart Tab: your settings, the tab groups it has created, and enough session state to restore suspended tabs.

This data remains on your device, is never transmitted to us, and is removed when you uninstall the extension or clear your browser storage.

Filebender, our file converter at filebender.rabbitlabs.app, has its own privacy policy. It covers the files you convert, your Filebender account and sign-in log, the passes you buy and how they are paid for, and the Filebender add-on for Google Workspace. The rest of this policy does not apply to Filebender.

Server logs. Our hosting provider records standard request logs, which may include IP address, user agent, requested URL, and timestamp. These exist for security, abuse prevention, and reliability. They are not used to build profiles and are not linked to any identity.

Analytics, only with your consent. If you accept analytics cookies in the banner on your first visit, rabbitlabs.app uses Google Analytics to measure aggregate page views and navigation patterns. Google Analytics then sets cookies and processes your IP address on Google’s infrastructure under Google’s privacy policy. If you reject them, or make no choice, the Google Analytics script is never loaded and nothing is sent to Google. Advertising features are switched off either way. This applies to this website. Filebender asks separately and describes its own use in its privacy policy. Google Analytics is not present in our extensions.

Contact form. The form on our Contact page does not send anything to us and does not transmit what you type. When you press Send email, your browser opens your own email application with the message already written, addressed to our support inbox. Nothing leaves your device until you press send there, and what reaches us is an ordinary email from your email provider, handled like any other message you send us.

Where the EU or UK General Data Protection Regulation applies, we rely on the following legal bases:

• Legitimate interests: maintaining the security, availability, and integrity of our website through server logs.
• Consent: analytics cookies. We ask before setting them, and you can withdraw consent at any time using the “Cookie settings” link at the foot of every page.
• Legitimate interests: responding to correspondence you initiate with us.

Our extensions set no cookies. Our website sets analytics cookies only after you agree to them. We do not use advertising cookies, tracking pixels, fingerprinting, or cross-site tracking of any kind. Filebender’s cookies are listed in its own privacy policy.

• Your cookie choice (strictly necessary): stored in your browser’s local storage, not a cookie, so we remember your answer and don’t ask again on every page. It stays until you clear your browser storage.
• _ga and _ga_<ID> (analytics, only with consent): set by Google Analytics to tell visits apart and count returning visitors. They last up to two years.

Changing your mind. Use “Cookie settings” at the foot of any page to accept or reject analytics cookies. If you reject them after accepting, Google Analytics stops immediately and we delete the _ga cookies from your browser. Blocking cookies in your browser, or using a content blocker (including ours), works too and does not affect the site.

We do not sell, rent, or trade personal information, and we share it only as described here. We have no advertising partners and no relationships with data brokers.

We use a small number of service providers strictly to operate the Services:

• Google Cloud, which hosts this website.
• Microsoft, whose Microsoft 365 runs email for rabbitlabs.app, including our support inbox. Microsoft processes the emails you send us and our replies.
• Google Analytics, on this website and on Filebender, and only with your consent, as described above.

We may disclose information where we are legally required to do so by a valid legal process, and only to the extent required.

Server logs are retained only as long as needed for security and operational purposes. Analytics data is retained according to the retention period configured in Google Analytics. Email you send us, and the correspondence that follows, is kept in our support inbox only as long as needed to resolve your enquiry, and we will delete it sooner on request. Data stored locally by our extensions is retained until you remove it. Filebender’s retention periods are set out in its own privacy policy.

Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information, and the right to data portability. Residents of California may request disclosure of the categories of personal information collected and may opt out of its sale. We do not sell personal information, so there is nothing to opt out of.

Because our extensions hold no personal data about you, most requests will concern the website. To make a request, contact support@rabbitlabs.app. We will respond within the time period required by applicable law, and within one month where the UK GDPR applies. For Filebender, including deleting a Filebender account, see its own privacy policy.

You also have the right to lodge a complaint with a supervisory authority. In the United Kingdom this is the Information Commissioner’s Office (ICO). If you are elsewhere, you may complain to your local data protection authority.

Our hosting and analytics providers may process the limited website data described above on servers located outside your country, including in the United States. Microsoft, which runs our email, may also process the emails you send us outside your country, including in the European Economic Area and the United States. Where required, such transfers rely on the safeguards offered by those providers, such as the European Commission’s Standard Contractual Clauses and the UK’s equivalent.

The Services are not directed at children under 13 (or the minimum age of digital consent in your jurisdiction), and we do not knowingly collect personal information from them. Our extensions collect no personal information from anyone. If you believe a child has given us personal information, contact support@rabbitlabs.app and we will delete it.

The strongest protection we can offer is not holding your data in the first place, which is why our extensions send nothing to us. For the limited website data described above, we rely on encrypted connections (HTTPS) and the security controls of our hosting provider. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this policy to reflect changes to the Services or to legal requirements. The effective date at the top of this page will always show when it last changed. Material changes will be announced on this website before they take effect.

Questions, requests, or concerns about this policy can be sent to support@rabbitlabs.app. Our extensions ship with their source readable, with nothing minified or obfuscated, so the behaviour described in this policy can be checked directly in the package your browser installs.